Privacy Policy

By accessing the Website and using the services provided by the Website Provider through the Website (the “Service”), you agree to the terms of this Policy and hereby consent to the collection, transfer, processing, storage, disclosure and other uses of your information as provided herein. If you do not agree with the terms of this Policy, please do not access the Website and use the Services. Where the provider of information including personal information, resides in India, this Policy (i) will be considered to be an electronic record under the Indian data privacy laws including the Information Technology Act, 2000 (as amended from time to time) read with applicable rules and regulations made thereunder and (ii) will not require any physical, electronic, or digital signature.

Scope

This Policy covers only data collected through the Website and does not cover any other data collection or processing, including, without limitation, data collection practices of other mobile applications or web pages that are linked to the Website or data that is collected offline or through web sites, products, or services offered or belonging to third parties. Occasionally, reference would be made to this Policy in notices and consent requests related to specific surveys, ratings or other modalities present in the Website.

Types of Data and Collection Methods

Data might be collected by the Website Provider; when you (i) request information; (ii)apply to use or participate in or subscribe to any Service offered through the Website; (iii) submit any content on the Website; (iv) register as a user; or (vi) otherwise actively send data through/using the Website. The Website Provider will collect, use, store and archive information about you in the following general categories :

Information You Provide to Us

• Personal Information : 

  We access personal information provided by you, such as information provided at the time of (i) registration or in relation to use or modification of your account, (ii) request for on-demand services, customer support, or (iii) which is otherwise communicated to us which may include your name, age, gender, email address(es), mobile/phone number, mailing address(es), designation, name of your employer, photo, video, class recordings, graduation year, graduation percentile, aadhaar card details or any other information or data, through which an individual can be directly or indirectly identified(“Personal Information”), to (a) resolve any complaints/feedback in relation to the use of the Website, (b) enhance your experience of the Website; and (c) provide you with customized content/services on the Website. We may also receive and collect information that you chose to upload, sync or import from the device on which the Website is being used.

• Personal Profile : 

  You may send or upload your personal profile, CV, with all your personal, academic and professional background however you agree that you shall not upload or post any obscene, defamatory, annoying material on the Website.

Information we collect through your use of the Website and/or the Services

• Usage and Preference Information : 

  We may access information about your interactions with the Website such as the date and time you use the Website, the areas or pages of the Website or internet resources that you visit (through the Website), the amount of time you spend viewing pages, the searches you make, the services you avail; and the settings you have chosen. The same may include administrative and support communications with us and information about the instances, channels, people, features, content, and links you interact with, and what third party content, assessments and integrations that you use (if any). The Website uses cookies, open device identifier number, web beacons or similar technologies to collect the information under this category. The Website Provider may use the above mentioned technologies to : (i) monitor the Website usage; and (ii) improve the content and services provided on and through the Website. The Website Provider may collect other non-personal information relating to your activities while accessing the Services or other information from and about the devices through which the Website is used including SDK/API/JS code version, browser, internet service provider, timestamp, application identifier, application version, application distribution channel, independent device identifier, Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI), the equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, location, language, the time zone and the network state (WiFi and so on).

• Log Information :

   When you interact with the Website, we collect server logs, which may include information like IP address, access dates and times, and other system activity, type of browser, and the third-party site or service you were using before interacting with the Website to understand the usage of the Website and the demographic information about the user base of the Website.

• Interactive Features/Forums Information :

  The Website Provider will store the information you share using the interactive features (such as learning management system, online chat, online classroom sessions and email features) of the Website. The Website Provider may also keep track of how you interact with links across the Website including email notifications, third-party services, and client applications, by redirecting clicks or through other means. The Website Provider does this to help improve the Service, for example to be able to share aggregate click statistics such as how many times a particular link was clicked on. You understand that any information (including personal information) which you may share through the interactive features with any third parties or other users of the Website will be solely at your risk as to the security of such information and the Website Provider cannot guarantee the security of such information or the nature of its use by the third parties to whom you disclose such information.

• Transaction Information :

  We may access transaction details related to your use of the Website including the type of services requested, date and time of the request, complaints against the services sourced and other related transaction details to (i) monitor the Website usage; and (ii) improve the content and services provided on and through the Website.

• Contact information : 

  With your permission, any contact information you choose to import is collected (such as an address book from a device) when using the Services.

• Services integrations :

  If, when using the Services, you integrate with a third party service, we will connect that service to ours. The third party provider of the integration may share certain information about your account with us.

• Third party data : 

  We may also receive information from affiliates in our corporate group, our partners, or others that we use to make our own information better or more useful. This might be aggregate level information, such as which IP addresses go with which zip codes, or it might be more specific information, such as about how well an online marketing or email campaign performed. Cookies. The Website Provider uses cookies, open device identifier number, web beacons or similar technologies to collect the information described above. A cookie is a small text file that may be stored on the hard drive of your device when you use the Website. The Website Provider may also use the above mentioned technologies to : (i) monitor the Website usage; and (ii) conduct research to improve the content and services provided on the Website. The Website Provider also allows other companies such as web analytics partners to set or access their cookies or web beacons or similar technologies on the Website. For example, the Website Provider may use third party web analytics partners to analyze big-data on its behalf. These third-party analytics partners employ cookies, web beacons and other similar technologies to measure and analyze the big-data. To do so, these partners may use information about your use of the Website, which information will be anonymized such that it cannot reasonably be used to identify you. This data can also be used for online marketing purposes by the Website Provider.

Collection Purposes, Use of Data

The Website Provider uses the data that is collected for the following general purposes :
• To deliver the Services made available through the Website and for registration and login on the Website
• To respond to the request that you send us such as your request for information, or your request to subscribe to the Service
• To administer, protect and improve the Website
• To facilitate payments through the Website
• To better understand the preferences of users of the Website
• To identify server problems
• To compile aggregated statistics about usage of the Website
• To help personalize your experience of the Website
• To improve the services offered to you and to assist you in efficiently accessing your information and the programs offered by the Website Provider for which you have enrolled
• To help the Website Provider in its internal business functioning such as auditing, data analysis, research and improvement relating to the Website or the Services provided through the Website
• To provide you with information about technologies, product or service releases, news, and other communications
• To the extent permitted by applicable law, the Website Provider may combine various types of data that is collected
• To communicate with you through mail, email and telephone, in connection with the Services
• To respond to your comments and queries and provide better Service
• To communicate important notices or changes in the Services, use of the Website and the terms/policies which govern the relationship between you and the Website Provider
• For promotion and marketing purposes
• For sharing such information with any third party, including any service providers, partners of the Website Provider and any group companies of the Website Provider, in the course of providing the Services through the Website
• To transfer data to the regulatory authorities or other appropriate authorities as required by law; and
• For any reasons incidental to the reasons listed above and any other use the Website Provider may describe at the point when it collects data.
You hereby give Your consent to the Website Provider to use the following personal information provided by You, for marketing and promotional purposes :
• Name
• Designation
• Name of your Employer
• Photo
• Video
• Testimonials

You hereby acknowledge that PrimePro may share Your Information with participants of your batch, its partners and affiliates for the purpose of conducting the program, networking amongst the participants and the faculty of the program and organizing group activities in relation to the program and You hereby grant Your consent for the same. You may receive email or other forms of communications from such partners and affiliates of PrimePro Learning, including program, other events or projects, products or services of such partners or affiliates.

We may send you Services and administrative emails and messages. We may also contact you to inform you about changes in our Services or offerings, and important notices, such as security and fraud notices. These emails and messages are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product features or other news about us.

External Links on Website

The Website may contain hyperlinks to other websites, content or resources. We have no control over any websites or resources, which are provided by other companies or persons. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, products or other materials on or available from such websites or resources. You acknowledge and agree that we are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. These third-party service providers and third-party sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a third-party website, you review the third-party site’s privacy policy as it relates to safeguarding your personal information collected by such third party. We may use third-party advertising companies to serve ads when you visit the website. You may visit the third-party websites and choose to opt-out of the use of cookies for interest-based advertising if the third party offers such an option.




In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your device may provide you with choices around how and whether location or other data is collected and shared. We do not control these choices, or default settings, which are offered by makers of your browser or device operating system.

Disclosures of Personal & Other Information

The Website Provider may share or transfer information you disclose on or is collected through the Website for the following purposes : (i) to the approved payment processing provider(s), to facilitate the provision of Services through the Website; (ii) to comply with any legal obligations and as may be required by law or in the interest of protecting or exercising the Website Provider’s or others' legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings; (iii) to protect and defend the rights or property of the Website Provider, including to enforce agreements, policies, and terms and conditions of the Website; (iv) to protect the personal safety of the Website Provider, users of the Website, or any person, in an emergency; (v) to protect the Website Provider from incurring any legal liability; (vi) to firms representing the Website Provider in judicial proceedings and/or any legal, accounting and auditing firms providing services to the Website Provider; (vii) to third parties to facilitate provision of Services or who provide services such as data analysis, platform improvement and assistance with delivery of content, relevant marketing messages and advertisements; (viii) to our partners in the programs offered through the Website, to facilitate the provision of such programs and for such other purposes as may be required by our partners and (viii) for reasons incidental to the above. Your acceptance to this Policy or terms and conditions of this Website and/or usage of the Website shall be deemed to be your express consent to the Website Provider for sharing or disclosing any of your information or data (as mentioned herein) for the purpose and manner as provided in this Policy and no separate consent for any purpose shall be required.

If you provide a mobile phone number and/or e-mail address, we or our partners or the third-party service providers or the persons authorized by them, may send you text messages/e-mails in relation to your use of the Website or the Services offered by the Website. Our partners may also send you communication in relation to their events, projects, products or services. The Website Provider contractually requires these third parties to keep such information confidential and use it only for the purposes for which the Website Provider discloses it to them. These third parties may view, edit, or set their own cookies or may place beacons on your Personal Information.

The Website Provider may also share aggregated (and de-identified) information with third parties in its discretion.

The Website Provider may share Personal Information with third-party vendors, consultants, and other service providers who work for the Website provider, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which the Website Provider discloses it to them.

The Website Provider may disclose or transfer your information (personal or otherwise) to any subsidiary or affiliate, and to a third party if the Website Provider sells, transfers or divests all or a portion of the Website Provider’s business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Such third parties shall be contractually bound to not disclose further, any personal information disclosed to them.

Access

If personal information you have submitted through the Website is no longer accurate, current, or complete, you should update these changes using the Website or by writing to the Website Provider at  contact@primeprolearning.com , but the Website Provider reserves the right to use information obtained previously to verify your identity or take other actions that it believes is appropriate.

Confidentiality

You further acknowledge that the Website may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities or as per this Policy. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail other than as per the terms of this Policy or our terms of service.

Website Communication

We have a strict ‘No Spam’ policy. We don’t share email address of our users for marketing purpose. We may send you certain emails in relation to the proper functioning of your account, your opinion of current services or of potential new services to be offered on the Website or any promotional material. If you wish to opt-out of receiving promotional emails, please send a request to contact@primeprolearning.com

Retention

We will retain your information for as long as your account is active and is required for the purposes mentioned here in under or as required by law.

Security

The security of your personal information is a top priority for us. We are committed to protecting the security of your personal information. We treat data as an asset that must be protected against loss and unauthorized access. Experts design our security measures and we use a variety of technologies and procedures to protect such data from unauthorized access by members inside and outside the company. We follow generally accepted industry standards, at the minimum those mandated by the applicable laws to protect the personal information submitted to us, both during transmission and once we receive it. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your account with anyone. Although the Website Provider takes reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, however, “perfect security”; does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion. Your use of Website is subjected to our Policy and Terms of Service. If you do not agree to this, we request you not to use this Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. The information contained on our Website, including text, graphics, links or other items are provided on an 'as is', 'as available' basis. We do not warrant the accuracy, adequacy or completeness of this information and material and expressly disclaim liability for errors or omissions in this information and material. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials. We are not liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with availing the Services and the Website or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if we, or our representatives, are advised of the possibility of such damages, losses or expenses. Hyperlinks from and to other websites are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by us.

Policy Towards Children

The Website is intended for a general audience and not for use by anyone younger than the age of 18 (eighteen) years. The Website Provider does not knowingly collect Personal Information from children younger than the age of 18 (eighteen) without the consent of a parent or legal guardian; if the Website Provider learns that it has done so, the Website Provider will promptly remove the information from all active databases. If you are a parent or legal guardian who believes that the Website Provider has collected or used their child’s personal information, please contact the Website Provider at 

User Discretion

If you are a registered user of the Website, the Website provides you with tools and account settings to access or modify the Personal Information you have provided and is associated with your account.

Where the use of your information is based on consent, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. Should you desire to withdraw your consent, the Website Provider requests that you close your user account and stop accessing the Website and the Services.

Amendments

The Website Provider reserves the right to change, modify, add or remove portions of this Policy at any time, but will alert you that changes have been made by indicating on the Policy the date it was last updated. When you use the Website, you are accepting the current version of this Policy as posted on the Website at that time. It is recommended that users revisit this Policy on every occasion to learn of any changes.

Additional rights and obligations for users located in European Union :

If you are a resident of the European Union (EU) and you use the Website and/or the services offered through the Website, for the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the "GDPR")), please note that the Website Provider shall be the data controller in relation to your information processed. In addition to the terms set out above, the following terms shall also be applicable to You. To the extent of conflict, the following terms shall prevail.

1. Lawful bases for processing of information.

We process your information based on the consent that you provide while accessing the Website. You also agree and accept that such processing of the information provided by you is necessary for the performance of a contract between you and the Website Provider. We also process personal data that is necessary to comply with legal requirements or is necessary for the legitimate interest of the Website Provider (for example to ensure the security of the Service, to communicate with you about our products and services).

2.Individual rights :

1. Right to restriction of processing. You shall have the right to restrict the Website Provider from using or processing the information concerning You where the accuracy of the information is contested (in which case We may require You to give written evidence to that effect), or processing is unlawful or where it is no longer necessary for the Website Provider for the purpose of processing.
2. Notification of erasure, rectification and restriction. We will communicate any rectification or erasure of your personal information or restriction of processing to each recipient to whom your personal information has been disclosed, unless this proves impossible or involves disproportionate effort.
3. Right to data portability : You shall have the right to receive the information concerning you, which was provided to the Website Provider, in a structured, commonly used and machine-readable format and shall have the right to transfer the same to another entity where technically feasible.
4. Right to object to processing : You shall have the right to object at any time to processing of personal information concerning you if such information is used for direct marketing purposes.
5. Right not to be subject to a decision based solely on automatic processing : You shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This is subject to exceptions under applicable law. In such cases where exceptions apply, you shall have the right to obtain human intervention on the part of the Website Provider, to express your point of view and to contest the decision.
6. Right to lodge a complaint : If You believe that we have infringed your rights, you have the right to complain about Our processing of your personal information to the relevant data protection authority. You can complain in the EU member state where you live or work, or in the place where the alleged breach of data protection law has taken place. Alternatively, you can also contact us first at so that we can try to address the issue internally.

Provided however that these rights may be exercised after providing an advance written notice of 7 (Seven) business days to the Website Provider.